Need some help?
Contact information
With 4 active channels, phone, email, web chat and FAQs primed to help blu users, support is there for you 6 days a week. Any time you need help, you can access technical advice, troubleshooting tips and supportive customer service.Meet the team.
- Phone
Customer service
We're always here to help
08000149355Monday-Friday, 08.30 - 18.00
Saturday, 9.00 - 13.00Email: support-uk@blu.com
- FAQ's
FAQs
Our most frequently asked questions.
- Press enquiry link
Press Enquiry
Journalist? Get information for your next story.
story.press@blu.com - retail return line
Retailer?
For all stock & return queries: 0800 0496 935
Order Status
Once you complete your order, a confirmation will be sent to your email address. Check your order status any time by simply clicking on "My Account".
ASK BLU
It you have a specific question that needs answering, check out our FAQs page. We might've already answered your query!
Stay connected
Link up to our social channels to see what other vapers think – and get the latest updates and news on all things blu.
Facebook
Meet experts and users in the blu community.
- Tweet us
Twitter
Stay up to date with the latest news and views.
- Follow us
Instagram
Get inspired – and see what we’ve been up to.
- Subscribe to Youtube
Youtube
View tutorials, tips and tricks on the blu channel.
