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19th February 2024

blu wants to hear from you!

blu devices pods and liquids

At blu, we want to help our customers make the right choice for them – and your product feedback helps everyone do that. Anyone who’s purchased a blu product online can submit reviews. All that we ask is that you follow the guidelines and rules below. We know, we know, rules are boring… but they do help us publish reviews that are worth posting.

How to write a useful review

  • Provide details on why you liked or disliked the product, not just whether you liked it or not

  • Try to give the kind of information that you would have liked to know before purchasing it

  • How does it feel? Was it as expected? etc. Any information that would help you in making a purchasing decision can be very valuable to others

  • Be honest and sincere. Provided that you have followed the rules (see what to avoid below) we publish every review that we get, positive or negative. Your feedback not only helps other customers make informed decisions, but also helps us develop better products

  • Keep it to the point. The minimum number of characters is 50

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What to avoid?

As we like reviews to only focus on the product, we don’t display reviews which contain the following content:

  • Reviews should only be about blu branded products

  • We welcome your feedback here but if you need help with your product or order, please contact our customer services

  • Promotion and Pricing – as promotions and pricing in retail stores and on other websites are controlled by the specific retailer, prices may differ and often change; we don’t publish reviews that discuss pricing or promotions of other retailers

  • Inappropriate/Offensive Material – swearing, abusive language, defamatory remarks, obscenities, discriminatory language, or other language that may be offensive to other readers, or remarks that are directed at other reviewers

  • Competitor References and Advertisements – advertisements, ‘spam’ content, promotional material, or references to other products, competitors, offers, or websites

  • Ambiguous Content – Words that do not make sense to other readers or content written in a foreign language

  • Personal Information – Names will be published but e-mail addresses, URLs, phone numbers, physical addresses, or other forms of contact information or personal data should be avoided

  • Reviews that are clearly fake

  • Reviews that reference health claims

Other than that, we look forward to seeing what you have to say! Enjoy writing your review and thank you for taking the time to do it.

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