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Need some help?

Contact information

With 4 active channels, phone, email, web chat and FAQs primed to help blu users, support is there for you 5 days a week. Any time you need help, you can access technical advice, troubleshooting tips and supportive customer service.

  • Phone
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    Customer service

    We're always here to help
    0800 469 258

    Monday-Friday, 09:30 - 17:30

    Email:support-nz@blu.com

  • FAQ's
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    FAQs

    Our most frequently asked questions.

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    Web Chat

    Fast, responsive web chat

  • retail return line
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    Retailer?

    For all stock & return queries: 0800 469 258

  • Press enquiry link
    Email us icon

    Journalist? Get information for your next story.
    story.press@blu.com

Order Status

Once you complete your order, a confirmation will be sent to your email address. Check your order status any time by simply clicking on "My Account".

My Account FAQs
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ASK BLU

It you have a specific question that needs answering, check out our FAQs page. We might've already answered your query!

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